Shipping Policy

 

SHIPPING

Of course, we want to deliver your order to your home as quickly as possible. That's why we process and ship orders from our warehouse in the Netherlands as quickly as possible.

Orders placed on time are often processed and shipped the same day. The estimated delivery time varies by country and is listed in the overview below.

Please note: the stated delivery times are estimates. In exceptional cases, such as high volume at the carrier, holidays, weather conditions, or temporary stock differences, delivery may take slightly longer.

SHIPPING COSTS

For orders under €34.95, you'll pay €3.95 for shipping. For orders of €34.95 or more, we'll ship your order for free.

DELIVERY TIMES

Netherlands Ordered before 11:00 PM
Monday Delivered by Tuesday
Tuesday Delivered on Wednesday
Wednesday Arrives by Thursday
Thursday Delivered by Friday
Friday Delivered on Saturday
Saturday Delivered by Monday
Sunday Delivered by Monday

 

Belgium Ordered before 8:00 PM*
Monday Delivered by Tuesday
Tuesday Delivered on Wednesday
Wednesday Arrives by Thursday
Thursday Delivered by Friday
Friday Delivered on Saturday
Saturday before 23:59 Delivered by Tuesday
Sunday before 23:59 Delivered by Tuesday

*Delivery to Belgium usually takes 1–2 business days.

 

Germany, France & United Kingdom Ordered before 8:00 PM*
Monday Delivered Wednesday – Thursday
Tuesday Arrives Thursday – Friday
Wednesday Delivered Friday – Monday
Thursday Delivered by Monday – Tuesday
Friday Delivered by Tuesday
Saturday before 23:59 Delivered Wednesday – Thursday
Sunday before 23:59 Delivered Wednesday – Thursday

*In Germany, delivery times may vary by region. In urban areas, delivery often takes 1–2 business days, while delivery to rural areas typically takes 2–3 business days.

 

OTHER EUROPEAN COUNTRIES

For orders shipped to other European countries, delivery typically takes 2–4 business days.

DELIVERIES OUTSIDE EUROPE

Delivery times for orders outside Europe vary by destination. On average, you can expect a delivery time of 5–8 business days.

TRACK & TRACE

As soon as your order has been processed and your package has been handed over to the carrier, you will automatically receive an email with your tracking number. You can use this to track your order and see when it is expected to be delivered.

REFUSED PACKAGES, INCORRECT ADDRESSES AND NOT-AT-HOME SITUATIONS

Deliveries are handled by our carriers, including PostNL and DHL. Unfortunately, we cannot guarantee the exact delivery time, as we are dependent on the carrier’s schedule and route.

Therefore, always double-check that your delivery address is correct before completing your order.

If a package is returned to us because:

  • the provided address is incorrect or incomplete;
  • the package is refused at the door;
  • the package is not accepted and subsequently not picked up on time from a pickup point;

In that case, additional shipping, return, and processing fees will apply. In such cases, we may charge these fees—up to a maximum of 50% of the purchase price—to cover the logistics costs incurred.