Of course, we want to deliver your order to your home as quickly as possible. That’s why we process and ship orders from our warehouse in the Netherlands as quickly as possible.

Orders placed on time are often processed and shipped the same day. The estimated delivery time varies by country and is listed in the overview below.

Please note: The delivery times listed are estimates. In exceptional cases—such as high volume at the carrier, holidays, weather conditions, or temporary stock shortages—delivery may take a little longer.

SHIPPING COSTS

For orders under €30, shipping costs €3.95. For orders of €30 or more, shipping is free.

DELIVERY TIMES

Netherlands	Ordered before 11:00 PM
Monday	Delivery on Tuesday
Tuesday	Wednesday at home
Wednesday	Thursday at home
Thursday	Friday at home
Friday	Saturday at home
Saturday	Monday at home
Sunday	Monday at home

 

Belgium	Ordered before 8:00 p.m.*
Monday	Delivery on Tuesday
Tuesday	Wednesday at home
Wednesday	Thursday at home
Thursday	Friday at home
Friday	Saturday at home
By 11:59 p.m. on Saturday	Delivery on Tuesday
By 11:59 p.m. on Sunday	Delivery on Tuesday

*Delivery to Belgium typically takes 1–2 business days.

 

Germany, France & the United Kingdom	Ordered before 8:00 p.m.*
Monday	Wednesday–Thursday: in-store
Tuesday	Thursday–Friday: in-store
Wednesday	Friday–Monday in-store
Thursday	Monday–Tuesday: in-store
Friday	Delivery on Tuesday
By 11:59 p.m. on Saturday	Wednesday–Thursday: in-store
By 11:59 p.m. on Sunday	Wednesday–Thursday: in-store

*For Germany, delivery times may vary by region. In urban areas, delivery is often made within 1–2 business days, while delivery to rural areas can typically take 2–3 business days.

 

OTHER EUROPEAN COUNTRIES

For orders to other European countries, delivery typically takes 2–4 business days.

SHIPMENTS OUTSIDE EUROPE

Delivery times for orders outside Europe vary by destination. On average, you can expect a delivery time of 5–8 business days.

TRACK & TRACE

As soon as your order has been processed and your package has been handed over to the carrier, you will automatically receive an email with your tracking number. This allows you to track your order and see when it is expected to be delivered.

REJECTED PACKAGES, INCORRECT ADDRESSES, AND ABSENT RECIPIENTS

Deliveries are handled by our carriers, including PostNL and DHL. Unfortunately, we cannot guarantee an exact delivery time, as we are dependent on the carrier’s schedule and route.

Therefore, always double-check that your shipping address is correct before finalizing your order.

A package is returned to us because:

• the address provided is incorrect or incomplete;
• the package is refused at the door;
• the package is not accepted and is subsequently not picked up on time at a pickup location;

this will result in additional shipping, return, and processing fees. In such cases, we may charge these fees, up to a maximum of 50% of the purchase price, to cover the logistics costs incurred.