Shipping Policy
SHIPPING
Of course, we want to get your order to your door as quickly as possible. That's why we process and ship orders from our Dutch warehouse in no time.
Orders placed on time are often processed and shipped the same day. The estimated delivery time varies by country and can be found in the overview below.
Please note: the stated delivery times are estimates. In exceptional cases, such as high volume at the carrier, holidays, weather conditions, or temporary stock differences, delivery may take slightly longer.
SHIPPING COSTS
For orders under €30, shipping is €3.95. Orders of €30 or more ship for free.
DELIVERY TIMES
| Netherlands | Ordered before 11:00 PM |
| Monday | Delivered by Tuesday |
| Tuesday | Delivered on Wednesday |
| Wednesday | Arrives by Thursday |
| Thursday | Delivered by Friday |
| Friday | Delivered on Saturday |
| Saturday | Delivered by Monday |
| Sunday | Delivered by Monday |
| Belgium | Ordered before 8:00 PM* |
| Monday | Delivered by Tuesday |
| Tuesday | Delivered on Wednesday |
| Wednesday | Arrives by Thursday |
| Thursday | Delivered by Friday |
| Friday | Delivered on Saturday |
| Saturday before 23:59 | Delivered by Tuesday |
| Sunday before 23:59 | Delivered by Tuesday |
*Delivery to Belgium usually takes 1–2 business days.
| Germany, France & United Kingdom | Ordered before 8:00 PM* |
| Monday | Delivered Wednesday – Thursday |
| Tuesday | Arrives Thursday – Friday |
| Wednesday | Delivered Friday – Monday |
| Thursday | Delivered by Monday – Tuesday |
| Friday | Delivered by Tuesday |
| Saturday before 23:59 | Delivered Wednesday – Thursday |
| Sunday before 23:59 | Delivered Wednesday – Thursday |
*Delivery times for Germany may vary by region. Urban areas are often delivered within 1–2 business days, while delivery to rural areas typically takes 2–3 business days.
OTHER EUROPEAN COUNTRIES
For orders to other European countries, delivery usually takes 2–4 business days.
DELIVERIES OUTSIDE EUROPE
Delivery times for orders outside Europe vary by destination. On average, you can expect a delivery time of 5–8 business days.
TRACK & TRACE
As soon as your order has been processed and handed over to the delivery service, you will automatically receive an email with your track & trace code. You can use this to follow your package and see when it's expected to arrive.
REFUSED PACKAGES, INCORRECT ADDRESSES AND NOT-AT-HOME SITUATIONS
Delivery is handled by our carriers, including PostNL and DHL. Unfortunately, we cannot guarantee the exact delivery time, as we depend on the carrier's schedule and route.
Therefore, always double-check that your delivery address is correct before completing your order.
If a package is returned to us because:
- the provided address is incorrect or incomplete;
- the package is refused at the door;
- the package is not accepted and subsequently not picked up on time from a pickup point;
then additional shipping, return, and processing costs will apply. In such cases, we may charge these costs, up to a maximum of 50% of the purchase amount, to cover the logistics costs incurred.