Shipping Policy

 

SHIPPING

Of course, we want to get your order to your door as quickly as possible. That's why we process and ship orders from our Dutch warehouse in no time.

Orders placed on time are often processed and shipped the same day. The estimated delivery time varies by country and can be found in the overview below.

Please note: the stated delivery times are estimates. In exceptional cases, such as high volume at the carrier, holidays, weather conditions, or temporary stock differences, delivery may take slightly longer.

SHIPPING COSTS

For orders under €30, shipping is €3.95. Orders of €30 or more ship for free.

DELIVERY TIMES

Netherlands Ordered before 11:00 PM
Monday Delivered by Tuesday
Tuesday Delivered on Wednesday
Wednesday Arrives by Thursday
Thursday Delivered by Friday
Friday Delivered on Saturday
Saturday Delivered by Monday
Sunday Delivered by Monday

 

Belgium Ordered before 8:00 PM*
Monday Delivered by Tuesday
Tuesday Delivered on Wednesday
Wednesday Arrives by Thursday
Thursday Delivered by Friday
Friday Delivered on Saturday
Saturday before 23:59 Delivered by Tuesday
Sunday before 23:59 Delivered by Tuesday

*Delivery to Belgium usually takes 1–2 business days.

 

Germany, France & United Kingdom Ordered before 8:00 PM*
Monday Delivered Wednesday – Thursday
Tuesday Arrives Thursday – Friday
Wednesday Delivered Friday – Monday
Thursday Delivered by Monday – Tuesday
Friday Delivered by Tuesday
Saturday before 23:59 Delivered Wednesday – Thursday
Sunday before 23:59 Delivered Wednesday – Thursday

*Delivery times for Germany may vary by region. Urban areas are often delivered within 1–2 business days, while delivery to rural areas typically takes 2–3 business days.

 

OTHER EUROPEAN COUNTRIES

For orders to other European countries, delivery usually takes 2–4 business days.

DELIVERIES OUTSIDE EUROPE

Delivery times for orders outside Europe vary by destination. On average, you can expect a delivery time of 5–8 business days.

TRACK & TRACE

As soon as your order has been processed and handed over to the delivery service, you will automatically receive an email with your track & trace code. You can use this to follow your package and see when it's expected to arrive.

REFUSED PACKAGES, INCORRECT ADDRESSES AND NOT-AT-HOME SITUATIONS

Delivery is handled by our carriers, including PostNL and DHL. Unfortunately, we cannot guarantee the exact delivery time, as we depend on the carrier's schedule and route.

Therefore, always double-check that your delivery address is correct before completing your order.

If a package is returned to us because:

  • the provided address is incorrect or incomplete;
  • the package is refused at the door;
  • the package is not accepted and subsequently not picked up on time from a pickup point;

then additional shipping, return, and processing costs will apply. In such cases, we may charge these costs, up to a maximum of 50% of the purchase amount, to cover the logistics costs incurred.